Help - Search - Members - Calendar
Full Version: So What Happened?
The Other Side forums - suitable for mature readers! > The Other Side forums > Site fault reports
Pages: 1, 2
Feyliya
I'm going insane with curiosity. What happened? Why were the boards down?
Mata
As you've probably noticed, the forums have been very unreliable for the past month. This was because I was using a new host provider for the website.

Unfortunately the provider was rubbish. Their name is http://www.webhostingboy.com and they were really appalling. I'm typing that in full because I want it to turn up if anyone does a Google for them. So, to repeat, http://www.webhostingboy.com are terrible hosts. I'm not a malicious man, but after spending a month chasing the company, being told 'it's fixed now, it will be stable from this point onwards' and then having the same problem a day later I've had enough experience to judge that they are incompetant when it comes to running a server that can support anything other than a very basic HTML site.

So...

I've moved the site to a new server. Mr Fuzzy helped out on some of the finer points, but this time I did the majority myself, and frankly I'm really pleased with myself for managing to get it all working.

Of course, this does mean that I've had to pay for hosting twice in the last five weeks, but I'm hoping that I'll get a refund from the terrible hosting providers that are webhostingboy.com .
Novander
Wait until my next installment of lovely student loan arrives, and then I'll donate some.
DarkInferno
so this is worst host provider in the world?
Snugglebum the Destroyer
QUOTE
I've moved the site to a new server. Mr Fuzzy helped out on some of the finer points, but this time I did the majority myself, and frankly I'm really pleased with myself for managing to get it all working.


Go you!! *does a Mata dance*

On the whole, naming and shaming is good - you paid for a service, you did not get that service - therefore you are fully within your rights to slag said service.

*noddles*
froggle-rock
So, just so I can get this clear you're saying that http://www.webhostingboy.com provided a crap service? And that as a result of http://www.webhostingboy.com 's very bad hosting, your site and the forums were down for so long? That is truly alarming to hear, you must have been very disappointed.

On a happier note, well done you. I knew the lint'd come in handy wink.gif
gothictheysay
QUOTE
99.99% Uptime Gaurantee!


That's where they got you. It wasn't a guarantee, it was a gaurantee. Sneaky little people.

Glad everything is working now. smile.gif
pgrmdave
I'll just need to keep in mind that http://www.webhostingboy.com is a bad service, so if I ever have my own forums, I won't use http://www.webhostingboy.com , in fact, I'll use a service that is better than http://www.webhostingboy.com.
little_bear
Little is it known, but http://www.webhostingboy.com (which I hear I quite crap) is actually run by just what it says; a little boy. He pretends to know lots and lots about complicated hosting solutions, but in fact knows very little.

*nods*
Arachnidoc18
*scratches head* you have to buy the best "package" for 24/7 tech support?
Quoth(The Raven)
perhaps this thread should be re-named http://www.webhostingboy.com
Polocrunch
Good move, Mata. I mean, http://www.webhostingboy.com is clearly an absolutely crappy site, so to continue hosting with http://www.webhostingboy.com would be nonsensical. Let's just hope that no-one is stupid enough ever to use http://www.webhostingboy.com again, or God have mercy on their souls.

http://www.webhostingboy.com is crap. http://www.webhostingboy.com is crap.
http://www.webhostingboy.com is crap. http://www.webhostingboy.com is crap.
http://www.webhostingboy.com is crap. http://www.webhostingboy.com is crap.
http://www.webhostingboy.com is crap. http://www.webhostingboy.com is crap.
http://www.webhostingboy.com is crap. http://www.webhostingboy.com is crap.
http://www.webhostingboy.com is crap. http://www.webhostingboy.com is crap.
Don't use http://www.webhostingboy.com. Don't use http://www.webhostingboy.com. Don't use http://www.webhostingboy.com. Don't use http://www.webhostingboy.com. Don't use http://www.webhostingboy.com. Don't use http://www.webhostingboy.com. Don't use http://www.webhostingboy.com. Don't use http://www.webhostingboy.com.
webhostingboy is crap. webhostingboy is crap.

*brushes off hands*
trunks_girl26
^ The fact that you took the time to write all of that is awe-inspiring happy.gif

And yes, now I think we all know that www.webhostingboy.com is crap.
Polocrunch
Aw, all I did was cut-and-paste. I wasn't _that_ keen!
trunks_girl26
But it all helped us to see how www.webhostingboy.com was crap much more easily happy.gif
Feyliya
So the provider www.webhostingboy.com is really awful then? I wouldn't use www.webhostingboy.com, then. Maybe www.webhostingboy.com will fold after enough search engine bots get a hold of this thread.
little_bear
Actually, this may be pretty tight. I mean, how guilty would we feel if they actually folded.
Feyliya
QUOTE (little_bear @ Mar 5 2005, 04:37 PM)
Actually, this may be pretty tight.  I mean, how guilty would we feel if they actually folded.
*


Me? Not in the least. If they're going to offer something, they'd better come up with it. Otherwise they shouldn't be advertising.
Quoth(The Raven)
Not to put a damper on anyone's enthusiasm, but has it occured to anyone else, that, if this gets back to the affore mentioned Server company, they might decide on legal action? I mean, in light of recent events, I doubt they have a case, but they could drag this thing through the courts interminably, and rack up legal fees, to boot...

Americans are a very letigious people (only ancient Babylonians were worse, methinks...). I should know, I'm one of 'em (American, not Letigeous...).

(Me, being worrywart...)
Feyliya
They could give it a try, but I doubt most lawyers would be willing to take an international case. Besides the fact that Mata hasn't asked us to do any of this and isn't responsible for our actions.
voices_in_my_head
would they have to sue every single one of us, then?

in that case, is it leagal to sue anyone under 18? I mean, they wouldn't want it on their reputtation for sueing a 12 year old?

http://www.webhostingboy.com/ is horrible!
Feyliya
It's legal to sue a minor, it's just a really, really bad idea. I imagine most judges kick lawsuits against minors out of court. Unless it deals with an actual physical action against personal property (like some kid throwing rocks and breaking windows, or something like that), I can't see a lawsuit against someone under the age of 15 or so actually going through.
MistressAlti
So what? If http://www.webhostingboy.com gave Mata poor service, and that poor service affected us negatively, I think that we have every right to complain about http://www.webhostingboy.com and their awful business practices. If this sort of thing were illegal than all those consumer reports websites would be illegal too. Besides, I think that it's perfectly legal to harm a company's reputation when they've been terrible hosts like http://www.webhostingboy.com. What would be illegal is if we sat around and were talking about the service providers themselves and called them names, because that's defamation of character or something. Simply complaining about http://www.webhostingboy.com and linking them to ensure that other consumers don't fall into their trap of poor service should be entirely within our rights.
Polocrunch
Yes, think of this as the free market in operation. A company has provided a poor service, so it should not be allowed to survive. We have the moral upper hand!

And that crappy, incompetent company is http://www.webhostingboy.com.
Mata
Bearing in mind some of the things that this forum turns up on for searches, I think it's safe to say that Google will get the message now!

The service they provided did not in any respect compare favourably with the services that they described on their own website. After many promises to rectify this they failed to do so. I have now found out that emails to my main address were intermittently bouncing during the month too, so it is possible (although unlikely in the last month) that I could have missed a contact from a high-paying client. Considering the promise of 99.9% uptime they singly failed to provide a stable platform for my website even when it was operating well within the parameters of the hosting package, and that I feel can be accurately described as 'rubbish'.

The new hosting company have so far been excellent. Brillant support during the site set-up, easy to use control panel, and the site remained alive when linked to by two major sites simultaneously, which is really quite an impressive feat!
Polocrunch
Interestingly, it seems that this is not the first time that someone has had problems with webhostingboy. A Google search turned these up:
http://www.ageofconflict.net/forums/viewto...ce5df40bdd5e984
http://www.sitepoint.com/forums/showthread.php?t=162255
http://www.ocforums.com/archive/index.php/t-295955.html
It seems that webhostingboy went out of business early last year and gave its clients a rough time. Scamdalous!
MistressAlti
From WebHostingTalk.com's forums, on the topic of choosing http://www.webhostingboy.com :

As has been said by others in this thread I would recommend against it. From thier pricing it suggests that they are overselling (selling alot for a little in hopes that you never use the full amount). Judging from the numbers they are overselling to a large extent, meaning that should all of sudden sites start using close to thier payed for amount of resources they will either not be able to handle it, cancel the account, or go bankrupt from overage fees due to selling resources they don't have enough of.

====

See Mata, if you hadn't used all the bandwidth you paid for, then this wouldn't have happened. How dare you insist on getting your money's worth! *tsk tsk*
Mata
A actually asked when I was looking at the company whether there was any overselling happening and I was told that there wasn't.

I've made an appeal to PayPal. They've turned down claims against webhostingboy.com before, but hopefully I've argued convincingly enough that they will act for me.
pgrmdave
QUOTE (Quoth(The Raven))
Not to put a damper on anyone's enthusiasm, but has it occured to anyone else, that, if this gets back to the affore mentioned Server company, they might decide on legal action? I mean, in light of recent events, I doubt they have a case, but they could drag this thing through the courts interminably, and rack up legal fees, to boot...


There was a court case about this recently where a judge found that a website is not reaponsible for the posting of anonymous users. I don't know if that would apply here, as we are registered users, but it is a beginning.
Polocrunch
Good news! I did a google search for those awful service-providers, webhostingboy, and this thread appears on the second page. Unfortunately, most people will probably miss that, but it's a start.
Polocrunch
Update: just a few minutes later and this thread, which shows how incompetent webhostingboy is, is on the first page of a Google search for that crappy company, webhostingboy! Hoorah!
Feyliya
Good, let's keep it there!

http://www.webhostingboy.com sucks arse.
www.webhostingboy.com sucks arse.
Webhostingboy.com sucks arse.
Webhostingboy sucks arse.

*edit:
We've got two links up on the first Google search page now!
CommieBastard
QUOTE (pgrmdave @ Mar 9 2005, 01:28 AM)
QUOTE (Quoth(The Raven))
Not to put a damper on anyone's enthusiasm, but has it occured to anyone else, that, if this gets back to the affore mentioned Server company, they might decide on legal action? I mean, in light of recent events, I doubt they have a case, but they could drag this thing through the courts interminably, and rack up legal fees, to boot...


There was a court case about this recently where a judge found that a website is not reaponsible for the posting of anonymous users. I don't know if that would apply here, as we are registered users, but it is a beginning.
*



AFAIK, everything we've said is opinion or provably true. It's opinion that WebHostingBoy is crap, and it's provably true that WebHostingBoy failed to live up to its advertised promise of 99.9% uptime.

Additionally, WebHostingBoy (which sucks) is based in California, whereas Mata - noticeably - is not. I'm pretty sure that a US-based entity can't sue for something that happened in a different country.
Forever Unknown
QUOTE
Additionally, WebHostingBoy (which sucks) is based in California, whereas Mata - noticeably - is not. I'm pretty sure that a US-based entity can't sue for something that happened in a different country.


You can, but often it's so extraordinarily expensive and difficult, that it's not worth it.

Fact is, they'd have to prove that what was being said was 1) un-true and 2) made an impact on their 'sales' (so to speak), and would seek damages. In turn, Mata would then have a counter-claim for negligence and fraudulant advertising.

Fact is, that any judge who had that shoved on his desk would probably laugh his tits off and tell them to bugger off.

Lalala. Finally my line of work pays off.
CommieBastard
QUOTE (Forever Unknown @ Mar 9 2005, 11:20 PM)
You can, but often it's so extraordinarily expensive and difficult, that it's not worth it.
*


Really? That's interesting... how does that work, then? I mean, would they bring the suit over here, and send somebody over to prosecute the case?
Mata
Everything that I have stated in this thread has been entirely accurate to my experiences with webhostingboy.com at no point have I ever made statements about the company that did not reflect the 'service' that they gave me.

The views of individuals other than myself that are expressed in this thread are a direct response to two things:

the irritation caused by the severe disruption to this website during the period of hosting with webhostingboy.com (due to their inability to maintain a stable PHP server, which is likely to be the result of overselling, which I have on record webhostingboy.com stating does not happen with their servers, suggesting that they lied to me before I purchased the package)

the individual's evaluation of my description of their service. I personally found their hosting package to be enitrely inadequate, and totally unlike the description given on their site.

The views expressed here are driven by these two factors and could only count as libel if they were not based on an accurate set of observations. Given that all statements are based on facts and individual's responses to those facts there is no problem.

PayPal forwarded my claim for a refund to webhostingboy who stated simply that 'the web hosting service was provided'. My response is that the web hosting service I was sold was not the one that I received, and there is a stipulation in the buyer protection policy of PayPal that states that a refund is possible if the item purchased is significantly different from the description. However, it also states that refunds are not available for a 'service'... It all depends who they are feeling that day I guess. Suffice to say, it would be good to get my money back for webhostingboy's useless 'hosting' but I'm not holding my breath. Unfortunately I'll never be reimbursed for the waste of my time.
CommieBastard
QUOTE (Mata @ Mar 9 2005, 11:30 PM)
It all depends who they are feeling that day I guess.
*


Good Lord, how inappropriate.
Feyliya
Paypal does that because they're not really FDIC insured. They're not really a bank, they're just a bank-like company that goes by the banking rules until it's convenient for them to step outside of them. There's lawsuits against them for it, actually.

/informative spam
Mata
How odd.

They did not give a refund when I first asked for one, then refused when I got PayPal involved to try and get one through them, PayPal have said that they could not get one for me, and now they have emailed me to say that they will be sending me a refund in the next 3-5 days.

Very strange. Well, at least I'll be getting my money back.
Polocrunch
Hurray! Penpal is reputable, whilst webhostingboy is to be condemned utterly.
froggle-rock
Yay for Mata being able to afford semi decent food again!
Mata
Actually I can't spend any of this. I have no idea what my income will be next month, I suspect it's going to be less than this month... Which is going to make things interesting, especially considering that the water rates, gas, and electricity bills are due on April 1st.

On the plus side, having no money has forced my hand so that in February I spent the least money in one month that I have done since I started living by myself ten years ago. If I can keep that up I might be able to last another two, possibly three months, before I max out my overdraft. Hopefully the merchandise stuff will finally be rolling by then and I won't have to go and have a chat with my bank manager! Either way, getting this refund is certainly handy.
Feyliya
Sounds rather grim, Mata. I'd donate but Randy and I are in the same financial boat as you right now. At least you're getting the refund. Heh, they're probably sending it because they want this thread to die and drop off of Google's search list.

Webhosingboy sucks. Webhostingboy sucks. Webhosingboy sucks. Webhosingboy sucks. Webhosingboy sucks.
MistressAlti
QUOTE (Feyliya @ Mar 10 2005, 09:27 PM)

Webhosingboy sucks.  Webhostingboy sucks.  Webhosingboy sucks.  Webhosingboy sucks.  Webhosingboy sucks.

*


You mean to tell me that Webhostingboy sucks?
Feyliya
QUOTE (MistressAlti @ Mar 10 2005, 07:45 PM)
QUOTE (Feyliya @ Mar 10 2005, 09:27 PM)

Webhosingboy sucks.  Webhostingboy sucks.  Webhosingboy sucks.  Webhosingboy sucks.  Webhosingboy sucks.

*


You mean to tell me that Webhostingboy sucks?
*



You could also say that Webhostingboy blows. tongue.gif

*edit:
Dangit, we've been kicked off of the first page!

http://www.webhostingboy.com sucks arse.
www.webhostingboy.com sucks arse.
Webhostingboy.com sucks arse.
Webhostingboy sucks arse.
Forever Unknown
QUOTE
Really? That's interesting... how does that work, then? I mean, would they bring the suit over here, and send somebody over to prosecute the case?


Well. Kind of. The claim itself would be prepared in your own country, and it would go through your local court. But you'd have to ask the court for leave to serve outside it's local jurisdiction, which is easy enough. Then, however, you'd have to get the papers served on the person you, which would entail process server fees. That costs plenty doing it in your own country - but in overseas cases, you'd have to send your server over to that country, which'll incurr ridiculous travel costs and costs for time. That in itself would probably cost at least 5,000 per journey.

And that's all just to secure a money judgment. Over here we'd use things like Attachments of Earnings, or freezing assets, to ensure that the money actually gets paid. To do similar in other countries would mean adhering to both our and their enforcement regulations. I don't even know how someone would go about doing that.
dancing hamster guy
Well congratulations everyone - you have appeared on google!

http://www.google.co.uk/search?client=fire...G=Google+Search
Mata
QUOTE (CommieBastard @ Mar 9 2005, 11:36 PM)
QUOTE (Mata @ Mar 9 2005, 11:30 PM)
It all depends who they are feeling that day I guess.
*


Good Lord, how inappropriate.
*


Oops, how's that for a Freudian mistype? biggrin.gif
Quoth(The Raven)
QUOTE (Feyliya @ Mar 10 2005, 10:27 PM)
[color=green]Sounds rather grim, Mata.  I'd donate but Randy and I are in the same financial boat as you right now. 
*


Unfortunately, I have to second (Or third?) that, having been out of work for almost two years, myself. If it weren't for family, I'd be on the streets, or hanging from the rafters, somewhere...

On that Cheery note:

Don't use WebhostingBoy. For anything...
Feyliya
http://www.webhostingboy.com sucks arse.
www.webhostingboy.com sucks arse.
Webhostingboy.com sucks arse.
Webhostingboy sucks arse.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.